Service
One of the activities of Meer Group is to provide quality service to its clients. In our opinion, it is not enough to supply the buyer with a high-quality, high-tech and reliable product, one of the main factors is the maintenance of the equipment for the entire period of operation, and this is:
Training of the Customer’s specialists (free of charge);
– Daily remote work (operational consultations);
– Installation supervision (departure of the supplier’s engineers to the installation site to start up the equipment);
– Warranty service (response to complaints no more than 24 hours);
– Post-warranty service (periodic maintenance of equipment by the supplier’s specialists);
– Delivery of spare parts in the shortest possible time (spare parts are always in stock, dispatched on the same day);
– Implementation of diagnostic programs, access, tracking (the latest software that provides constant communication with the machine from anywhere in the world);
– The production of universal equipment makes it possible to modernize and install new functions on the line already in the process.
The team of Meer Group LLC fulfills all of the above factors due to the high qualifications of its employees, the constant work of a team of installation engineers and electronics engineers, as well as due to building reliable and fruitful relations with the client.